FAQ

1. Do you sell any additional products not listed on your online catalog?
We sell over 10,000 different kinds of box and bag and we are always adding new items to our website. However, every item that we currently sell is listed on our website. If you cannot find the exact product that you are looking for, please e-mail your request and we will be happy to check whether or not this is an item that we can do.

2. Can I get a sample?
Yes, for some stock items, we can send you free samples, as for the considerable international express cost, would be charged still. But for customized sample, due to the high setup cost of the printing press and die-cut, we usually charge you 100-350USD as the sample making fee based on the actual box size, printing and finish. And this payment will be used as part of the mass production fees once the order is confirmed and your order quantity reaches 20,000pcs or above.

3. When we create the artwork, what kind of format is available for printing?
1) The popular ones: PDF, CDR, AI, PSD
2) Bleed size: 3-5mm
3) Resolution: no less than 1200PI and the higher, the better